AXON ADVANTAGE

The client services staff are professionally trained and experienced client representatives with a thorough knowledge of Axon Software and, even more importantly, they understand the unique and complex demands of trucking companies. They will conduct an analysis to make sure they understand your specific needs and your preferred ways of business to make the implementation process as smooth as possible.

Managing and maintaining complex hardware requirements and rising IT costs can be time consuming and costly for business owners. Axon Software can help by providing secure and stable server hosting you can depend on. Our short-term or long-term cloud hosting managed services can be highly cost-effective allowing you to focus on your day-to-day business. Computers can and do fail. It’s vital to your business to have a disaster recovery protocol in place with an up-to-date backup available at all times so that you can restore your software and data files and keep your operation running. Axon Software takes a backup snapshot of your database twice a day and monitors your status every night to make sure that everything is working properly.

A client support representative will contact you to assist in any necessary data collection from your old system to import into Axon Software. This includes chart of accounts, customer, vendor and employee records. This timeline usually takes place a few days after your first introduction call.